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Component hangs under IIS when call from 2 users simultaneously

Aug 27, 2013 at 3:26 PM

Using Version

we are facing an issue that is similar to the one described here (which is marked as fixed) :

Our scenario is slightly different but definitely related :

We have a web application. When the users generate excel files one after the other, the components reacts perfectly. However, if 2 users generate an excel file at the same time, the component hangs and from this point forward, it is impossible to generate excel files anymore. We have to do an IISRESET to be able to generate excels again.

Has anyone ever faced this issue and if so, has any clue on how to workaround it?

Thanks in advance,